Student Support

The manuals on this site offer you, as a student, instructions on the use of WUR education systems for your study and courses. Is the answer to your question not listed?
• Consult the manual of the system in question for support options.
• For account-related problems or information about (re)setting your password/WUR Passcode or about the use of Office 365, go to: WUR Support Portal
• Consult the WUR Current Students for information on enrolment, guidance during your study, student counseling, minors and exchange programmes, things to do besides your study, your graduation, and beyond.

Please note! Starting in the academic year 2025–2026, you can use the new student app myWUR for all study and campus information. The myWURtoday app will no longer be available after 1 September. Students will receive an email and a notification in the myWURtoday app once the new app is ready to download. This website will also be updated with a new manual.

myWUR - description of tabs

Tab 1: Home Screen

myWUR gives you a clear overview of your day and what’s happening on campus. You will find:

Your detailed, personal academic timetable, always up to date.
Quick links to Brightspace and Osiris.
Notifications about new announcements in Brightspace and Osiris.
Campus news and upcoming events.
Important updates and urgent notifications from WUR.
Info page with useful links and practical information.

The home screen gives you an overview of your day on campus.

In the top-right corner you can see a notification bell, where you will receive alerts from Osiris about your study progress, announcements from Brightspace, and updates on your schedule from TimeEdit (1)

At the top of the screen you can see the remaining academic schedule items for the day. Clicking on an item will take you to its details. (2)

In the middle of the screen, you can see two buttons :

Osiris (3)
Brightspace (4)

These buttons take you directly to the Brightspace and Osiris applications. Brightspace is your learning environment, where you’ll find course materials, while Osiris is used for course enrolment and viewing your grades.

Under the buttons, you can see the events taking place on the campus today (5). If you click on the item, you will see more details.

Further below, you will see the most recent news. You can the latest news by swiping them horizontally. If you click on the item, you can read the whole article.

At the bottom of the screen, you will find five navigation icons:

Home (7)
Schedule (8)
News (9)
Events (10)
Info (11)

Tab 2: Schedule

Your daily class schedule is displayed in the Schedule tab. The colours denoting specific types of activities ( lecture, practical, exam, etc) in the app match the colour coding present in TimeEdit for easier recognition. Once you click on the item, you will see more details such as time, location, group, and possible comments.

Tab 3: News

News items appear under the News tab. All news is displayed in a single feed and is visible to all users. Clicking on a news item will take you to the full article.

Some news items may be marked as urgent. In that case, you will receive a push notification, and the item will be highlighted in green for better visibility.

Certain items may also be pinned to remain visible for a longer period or to indicate higher priority.

Tab 4: Events

The Events tab shows upcoming extracurricular activities organized by various WUR teams, student associations, and other student groups. By clicking on an event, you can view details such as the date, location, event description, and a link for registration or more information.

Tab 5: Info

The Info tab provides practical information about:

Essential campus addresses
Class locations
FAQs at the bottom of the page

You can email Student Service Centre (SSC) directly from here. You can also access their website as well as the website of Student Training and Support. Below you can view the most frequently asked questions (FAQs)