Student Support

The manuals on this site offer you, as a student, instructions on the use of WUR education systems for your study and courses. Is the answer to your question not listed?
• Consult the manual of the system in question for support options.
• For account-related problems or information about (re)setting your password/WUR Passcode or about the use of Office 365, go to: FB-IT Student Portal
• Consult the WUR Current Students for information on enrolment, guidance during your study, student counseling, minors and exchange programmes, things to do besides your study, your graduation, and beyond.

Help & support for the digital university

Doný hesitate to ask for help and use the service options

Student Service Desk - Osiris

You find the Student Service Desk in the Forum building . For Osiris you can also send an email to [email protected]

Consult Questions and answers to find answers on your questions.

ServicePoint IT - Laptop, mobile, WUR Appstore

You can go to ServicePoint IT in the Forum building:

When you have problems with your laptop or mobile (all types and models).
If your laptop meets the minimum requirements
Installation of the WUR Appstore
IT related questions like Password reset, Wifi etc.

You can also call Servicedesk IT at +31 317 488 888 or email at [email protected]

Brightspace helpdesk - Brightspace and learning tools

T +31 (0317) 486 222

[email protected]

myWURtoday

In myWURtoday you can ask a question via the ..More menu.

Scroll down to My App and click on Help & info about the app.

You can choose to Ask a question, Report a bug or give your Feedback.