FAQ about on campus digital exams

On this page you will find the answers to the most frequently asked questions on on campus digital exams.

I have an older laptop, can I take a digital exam on it?

When your laptop uses Windows 10 or Mac OS > 10.13 (but not 12!) and you are able to successfully go through the laptop check than your laptop is fit for an on campus digital exam. To be extra sure, you can check the Schoolyear page with all the requirements.

I get an error message 'Schoolyear cannot be installed on a system with a .net version lower than...'

Schoolyear requires some standard Windows libraries and they should be up-to-date. Please run Windows update to get the latest versions. If you don't know how see this article from Microsoft.

Is the WIFI in the exam rooms sufficient for taking exams?

WUR provides enough bandwidth for every student in the room to have 2 or 3 devices simultaneously connected. In the exam setting there will be less students than in a college setting. Moreover the exam software (Ans) does not require a large bandwidth.

The battery of my laptop does not last for more than two hours, can I plug in my laptop to a power outlet?

Yes. For every seat in an exam room there is an outlet to plug in your laptop.

Is the security software the same as last year?

No. This is the first year WUR administers on campus exams on student laptops. Schoolyear is a different program than the PSI / remote proctoring program. So you have to check again if your laptop meets the requirements.

The virus scanner on my laptop blocks the security software, what can I do?

In some cases the virus scanner from Kaspersky or Norton will block the security software, Schoolyear. If the laptop check shows that this is the case on your laptop, please try these instructions in the Schoolyear help.

In addition please file a report with Kaspersky where you ask to enable Schoolyear: Kaspersky application blocks my website or application. What should I do?

If that does not work please step by the Servicepoint IT in Forum and check with them if they can help.

If that did not fix your problem make sure you arrive early in the exam room so we can find a solution.

What if there is a power failure in the building?

This is a force majeure situation. If the building has to be evacuated or if the examination cannot take place due to some other calamity, a new opportunity will be organised as soon as possible in consultation between the executive board, the examining board, the examiner and the students. This goes for every exam, not only for a digital on campus exam.

If this happens during an exam and it is still possible and allowed to take the exam without risks of losing work, the examiner may decide to let students finish the exam.