About Helpdesk and Support options

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Contact information

Opening hours

Regular opening hours

Monday – Friday: 8:00 – 12:00 & 13:00 – 17:00

Reduced opening hours

The Brightspace Helpdesk has reduced opening hours during the holiday periods:

Winter holiday 2023

  • Dec. 24 – Jan. 1:        Call center closed. Emails are handled within 48 hours
  • Jan. 2 – 6:                   10:00 – 12:00 & 13:00 – 16:00

Summer holiday 2023

  • July 10 – 28:               10:00 – 12:00 & 13:00 – 16:00
  • July 31 – Aug. 18:      Call center closed. Emails are handled within 48 hours
  • Aug. 21 – 25:               10:00 – 12:00 & 13:00 – 16:00

On all public holidays the Brightspace Helpdesk is closed.

Topics that we can help you with

The Brightspace helpdesk can help you with the following issues:

  • General questions about Brightspace
  • Specific questions on functionality, such as assignments, content, etc.
  • Other Brightspace related issues

Other issues

For other issues, please contact: