Student Support

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The manuals on this site offer you, as a student, instructions on the use of WUR education systems for your study and courses. Is the answer to your question not listed?
• Consult the manual of the system in question for support options.
• For account-related problems or information about (re)setting your password/WUR Passcode or about the use of Office 365, go to: WUR Support Portal
• Consult the WUR Current Students for information on enrolment, guidance during your study, student counseling, minors and exchange programmes, things to do besides your study, your graduation, and beyond.

I cannot find the WUR AppStore after connecting my laptop

After connecting your WUR account to your laptop, it could take a while before the Company Portal (The WUR AppStore) will become visible in your menu. After around 45 minutes and a restart of your computer, the Company Portal will become visible.

If the Company Portal is still not showing in your menu, you can install it manually. Go to your start menu and search for the Microsoft store.

In the Microsoft Store, you can install the Company Portal. If this is finished, follow the manual How can I use the WUR AppStore to connect your WUR account and use the WUR AppStore.

Student Support

I cannot find the WUR AppStore after connecting my laptop

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